GEOrginetta, GEO assistant avatarGEOrginetta

Refunds, in plain words

Refund policy

GEOrginetta should earn her keep. If she does not, this policy explains when and how your money comes back.

14-day refund period

  • You can request a full refund within 14 days of your order date if you are not satisfied with your GEOrginetta purchase. Gotoclient SLU provides the service; Paddle processes refunds as Merchant of Record.

How to request a refund

  • Visit https://paddle.net to request a refund, or contact Gotoclient SLU through https://gotoclient.com/en/contact_gotoclient/ with your order details. Paddle handles the refund and any invoice correction.
  • Paddle’s refund policy is available at https://www.paddle.com/legal/refund-policy. This policy does not restrict Paddle’s refund handling or your statutory consumer rights.

Cancelling a subscription

  • You can cancel at any time to stop future renewal. Unless refunded, access continues to the end of the paid period. Cancellation and refund requests are separate: contact Paddle if you also wish to request a refund.

Contact Gotoclient SLU · Payment support

Last updated: October 2026.